Running & Route Planner
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Delete Your Account & Data

You have the right to permanently delete your Stomp account and all associated personal data at any time.

What gets deleted

Account credentials and email address
All recorded runs and activity history
All saved and generated routes
Trophies, XP, level, and challenge progress
Profile information and avatar
Any other personal data stored by Stomp
Deletion is permanent and cannot be undone.

Once your account is deleted, your data cannot be recovered. Firestore backups may retain data for up to 30 days before they are overwritten.


How to delete your account

Recommended Delete in-app

Open Stomp → go to the Profile tab → tap Delete Account. Your account and all data will be removed immediately.

Request deletion by email

If you can no longer access your account, email us at with the subject line “Account Deletion Request” and include the email address linked to your account. We will process your request within 7 days.


Questions

If you have questions about your data or this process, contact us at . See our for full details on what data we store and how it is used.